SquareWorks Consulting
Take your NetSuite Business Systems to the next level.
SquareWorks ConsultingNetSuite experts when you need them
If you don’t have a full-time NetSuite Administrator or you’re simply looking to focus on other priorities, our Premium Support Team will work with you to help you get what you need from NetSuite. You’ll be assigned a primary Functional Consultant that will learn about your team and your company and will assist on an ongoing basis with any NetSuite Administrative requests.
What's included with Premium Support?
Functional
Assistance
Ask questions about NetSuite's existing or upcoming features and functionality. Our team will help you understand how you can best take advantage of such features.
NetSuite Best
Practices
Work with your NetSuite Support Consultant to tweak your configuration in order to utilize NetSuite's Leading Practices so you can eliminate manual work.
Configuration
Adjustments
As your business evolves, request adjustments to existing setup and configuration in NetSuite. Your Support Consultant will advise on how to make such changes or make those on your behalf.
Reports &
Dashboards
Create new reports, dashboards or KPI's with your Support Consultant. Avoid spending hours looking up how to create a new report and let our team do this for you.
Release Impact
Assessment
Using our knowledge of your company and how you use NetSuite, let your Support Consultant tell you how each NetSuite release will impact your environment so you are better prepared.
Features & Editions
 |
| 4 hours per month |
| Unlimited Online Support Portal Access |
| Online Document Management Portal Access for up to 2 Users |
| Discounted Hourly Rates for project services |
 |
| 12 hours per month |
| Unlimited Online Support Portal Access |
| Online Document Management Portal Access for up to 3 Users |
| Discounted Hourly Rates for project services |
| Unused monthly hours roll-over1 |
 |
| 20 hours per month |
| Unlimited Online Support Portal Access |
| Online Document Management Portal Access for up to 4 Users |
| Discounted Hourly Rates for project services |
| Unused monthly hours roll-over1 |
1. Restrictions apply. Contact us for details.
Enhance NetSuite Premium Support with Ongoing Technical Support Plans
Only available to Premium Support clients, OTS plans allow on-demand access to our skilled Technical Services Team
Comprehensive NetSuite Technical Support
When unexpected technical issues arise or you need assistance with troubleshooting or a new customization, SquareWorks’ Technical Support team is here to help steer your business on a seamless path to success.
NetSuite Technical Expertise
Our seasoned, onshore technical consultants, equipped with extensive NetSuite knowledge and an average of 10 years of relevant experience, ensure your technical needs are met effectively and efficiently.
Flexible NetSuite Technical Support Options
With four Technical Support plans to choose from, there is an option right for every business, every budget, and every NetSuite environment.
Customer Success Story
SquareWorks Consulting’s ongoing support services enable a better NetSuite experience across departments in support of better productivity and controls for Service Compression, a rental compression company.
SquareWorks has helped us through extensive updates, implementing mass changes and updates at a pace much quicker than we could have achieved on our own. We’re currently utilizing about 4 hours per month. If we didn’t have SquareWorks support, we would be spending twice as many hours internally. We’ll still be utilizing SquareWorks support and might even need to increase our support hours.
Brandon King, Financial Controller, Service Compression
What is your organization's specific NetSuite need?
